FAQ

Is FLYGIRLSCOSMETICS a cruelty free brand?

  • Yes we are! No animals are harmed in the process of making our lashes. We use mink fur that has already been naturally shed, and sterilized before using them to make our lashes. Our lashes are handmade and handcrafted.
  • Our 3D lashes are not mink. They are synthetic. 


What are 5D mink lashes?

  • Our 5D mink lashes are mink lashes that have been treated to look more natural then standard lashes. They are softer to touch and wear, more natural looking and have more layers to them then mink lashes. This is also the reason they take longer to make, as they have more layers it takes 3x longer to make then it does a standard mink lash.


How do I make sure they fit my eye? How do I trim them?

  • In order to insure that they fit every eye length, they first need to be measured to your eye before deciding on whether they need to be trimmed or not. If they do not fit comfortably on your eye, because of length, when you try them on, then you should remove them and trim them from the outside of the lash. This will ensure that the inner corner of the lash stays soft and tapered to the inside of your eye, and also that you don’t loose the shape of the eyelash.


How long do will the eyelashes last?

  • FLYGIRLSCOSMETICS eyelashes can be worn up to 25x’s but with proper care. Be gentle with them as they are handmade. We advised that eyelashes are stored in the lash box provided to ensure longevity. 3D faux mink lashes can be worn up to 5x. 


My order came damaged, what should I do?

  • We want to resolve this for you,please have images of how you received your order and the damage on the product, along with your order number and send an email with details to our Customer Service email, [email protected].


Can the masks be used as medical PPE? 

*Please note that our masks are not personal protective equipment, FLYGIRLSCOSMETICS do not claim any medical benefits of using this product. Therefore please still follow and practice all relevant social distancing guidelines. The product cannot be returned due to hygiene reasons.